Frequently Asked Questions

What size bandana should I order for my dog?

• All bandana listings have a size chart in the product photo gallery. Please measure your dogs collar to ensure the perfect fit!
  

How long does it take to process my order?

• When your order is placed, due to the handmade nature of most of our items, please allow 7-10 business days for your order to ship. (During Holiday months, processing time may be longer.)

How long is shipping?

• Depending on the shipping method you select at checkout, shipping will take approximately 3-5 days. If you would like your order to ship faster, please select “Priority Mail” at checkout. (We are not responsible for delays in shipping once the carrier has it in their possession.)

Does Woof & Waggle Co. accept returns?

• At this time, we do not accept returns. All sales are final! However we do accept even exchanges if your item is damaged. Please notify us of damaged items within 48 hours of order delivery by sending an email to woofandwaggleco@gmail.com with your name, order number and a photo of the damaged item. Please allow 2 business days for an exchange approval email.